ECM systems are platforms but ISIS Papyrus is more, it is a Business Information Platform that is build around an Architecture that is made for Content Enabled Business Applications.
ONE INTEGRATED ENVIRONMENT, ONE REPOSITORY, ONE MECHANISM FOR RELEASE MANAGEMENT, ALL UNDER VERSION MANAGEMENT, BUILD IN SECURITY AND AUDIT TRAIL AND LIMITED NEED FOR IT!!
Imagine, a business communicating with their current clients, handling their service request, sending their personalized bills with transpromo, managing the relationship lifecycle, turning existing clients into leads for new products, stretch campaign management to actual document production, archive and relate inbound response and act acccordingly, starting new cases, closing cases, etc.
YES, All in one environment and i challenge all sceptics to have a closer look and get in contact so that ISIS Papyrus can show it to you, and not on powerpoint but in practice.
Anchored by their Papyrus WebRepository, the ISIS solution covers the full spectrum of Enterprise Content Management being capturing, archiving, document management, records management, distributed output management, portal and offline working and a full-fledged Automated Document Factory.
The secret is in the WebRepository, it not only stores instances (whatever content or data) in the ObjectRepository and closing the loop between inbound and outbound. It also stores all class definitions, templates, resources, business rules, process patterns, User Interface definitions and task definitions and put them under version control. The concept of Projects allow the business (without the need for IT) to control release new versions to Test and Production of course with approval workflows. Also the BPM engine is part of the WebRepository. It´s not a conventional limited flow-drawing tool but a Complex Event Processor that acts on state changes in the objectmodel. On top of that we have what we call an User Trained Agent, that can be trained by experts to perform tasks. No programming, just feeding examples as in doing your normal job.
ISIS Papyrus is known to be the best in Distributed Output Management. Transactional, interactive, personalized, transpromo, correspondence, full colour, graphs, all languages more than 2000 customers around the world rely every day on it.
ISIS Papyrus is maybe in the US less known for their Capturing but Transactional Content Management is done every day with ISIS Papyrus. Insurance companies processing thousends of claims per day, Invoices are automatically processed and when the Swiss let their Vote´s automatically processed by ISIS Papyrus it has to be precise 
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Document Management applies to all type of object instances, either being a generated document by ISIS, scanned document, imported Word or Excel file, Audio, video, X-ray, CadCam, every binary and text file.
Retention policies make sure that objects (any content) are archived and can be retrieved later. Papyrus WebArchive stores both inbound as outbound documents.
I can go on forever, ISIS Papyrus clearly doesn´t fit in any of the known quadrants because they have created years ago their own quadrant. The quadrant where users are in control, not IT. A quadrant where users get their Value by their Content Applications. Utilizing the fully integrated ECM Infrastructure and the Content.
Yes, ISIS doesn´t pay Analysts but does that make the product or company bad? They rather invest the money in their product and listen to what Clients really need instead of try to become equal to others.
